25hours hotels

privacy policy

We collect, use and store your personal data exclusively in accordance with the provisions of the German Federal Data Protection Act (BDSG). Below you will find information on the type, scope and purpose of our collection and use of data.


Collection and use of data

Every visit to our website and every retrieval of a file stored on our website is recorded. Storage serves internal purposes relating to systems and statistics. The following are recorded: name of the retrieved file, date and time of the retrieval, volume of data transferred, notification of successful retrieval, web browser and enquiring domain. The IP addresses of visiting computers are also logged. Other personal data are only collected if the user of the website and/or client voluntarily provides information, be it as part of a query, registration, the conclusion of a contract or through the settings in their browser.

Our website uses cookies. A cookie is a text file which is downloaded and temporarily stored on the hard drive of the user and/or client when a website is visited. If the user and/or client visits that server of our website again, the user/client's browser sends the cookie it received last time back to the server. The server can then evaluate the information obtained through this process in various ways. For example, cookies can be used to control advertisements or facilitate navigation to a specific page. If the user and/or client wishes to block the use of cookies, this can be done locally by changing the settings in the internet browser on the user/client's computer, i.e. the program which opens and displays websites (e.g. Internet Explorer, Mozilla Firefox, Opera or Safari).


Use and disclosure of personal data

If the user has provided personal data, we shall only use it to respond to queries from the user and/or client, process contracts concluded with the user and/or client and for the purposes of technical administration. We shall only disclose or otherwise pass on personal data to third parties if this is necessary for the purposes of performing a contract or settling accounts, or if the user/client has consented to this in advance. The user and/or client is entitled to revoke his/her consent at any time, with future effect.

Stored personal data shall be deleted if the user and/or client revokes their consent to the data's storage, if the data is no longer necessary for the purpose for which it was stored or if the storage of the data is unauthorised for other legal reasons. A request for deletion shall not affect payment and accounting data.


Right to information

Upon receiving a written request, we shall provide the user and/or client with information on the data we have stored about them. The request is to be sent to the address indicated in our legal information on our website.

privacy notice google

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.  You can prevent data acquisition by Google Analytics by clicking on the link below. An opt-out cookie will set to prevent the future collection of your information by visiting this website: Deactivate Google Analytics

Retargeting technology

This website uses retargeting tags.  A retargeting tag is a JavaScript element that is placed in the website’s source code. When a user visits a page of this website that contains a retargeting tag, an online advertising supplier (e.g. Google) places a cookie on the user’s computer and assigns this cookie to corresponding retargeting target group lists. The cookie is then used to activate retargeting campaigns (“interest-based advertising') on other websites. Studies have shown that displaying interest-based advertising has more appeal to internet users than advertising with no direct link to interests or previously visited websites.

Options for changing settings

Third-party users, including Google, use these cookies to activate displays on the basis of a user’s previous visits to our website. This process does not involve the storage of any personal data. Users of this website can deactivate the use of cookies on the part of by Google by opening the 'Google ads settings' page.  Furthermore, users can deactivate the use of cookies by third-party providers by visiting the deactivation page belonging to the Network Advertising Initiative and changing the corresponding settings there.


privacy notice facebook

This website uses plugins from Facebook, Facebook Inc., 1601 S. Californai Ave, Palo Alto, CA 94304, USA. You can recognise these plugins by the blue facebook “f” or the written word “facebook”. When you select our website, these plugins will open up a connection to the servers of facebook and transmit data.
The information from facebook you see on-screen is transferred directly from the facebook server to your browser. Information concerning your visit to our website are simultaneously transferred back to facebook. If you are currently logged in to facebook, this information can be matched to your account. If you then interact with the plugin, i.e. by clicking the “like” button, this information is transmitted from your browser directly to facebook and is filed there. Further processing of this data lies in the responsibility of facebook. Please look up the respective conditions and possible consequences in the data protection regulations of facebook.
If you want to avoid the transfer of personal data to facebook, then log out of your personal facebook account before visiting our site.

privacy notice addthis

On this website, social plug-ins ("plug-ins") of the AddThis bookmarking service are used, which is operated by AddThis LLC, Inc. 8000 Westpark Drive, Suite 625, McLean, VA 2210, USA ("AddThis"). In most cases, the plug-ins are marked with an AddThis logo, for instance in the form of a white plus sign against orange background. An overview of the AddThis plug-ins and their appearance is provided here: https://www.addthis.com/get/sharing
If you call up a page of our website which contains such a plug-in, your browser will produce a direct connection to the AddThis servers. The content of the plug-in will be directly transmitted to your browser and integrated into the site by AddThis. By means of this integration, AddThis will receive the information that your browser has called the respective page of our website and will store a cookie on your end device for the identification of your browser. This information (including your IP address) will be directly transmitted by your browser to an AddThis server in the US and will be stored there. AddThis uses the data for creating anonymous user profiles serving as basis for a personalized and interest-based advertising of the users of websites with AddThis plug-ins.
The purpose and the scope of the data collection and the further processing and use of the data by AddThis are stipulated in the data privacy statement by AddThis: http://www.addthis.com/privacy/privacy-policy
If you wish to reject future data collection by AddThis, you can set an "opt-out cookie", which can be downloaded under the following link: http://www.addthis.com/privacy/opt-out
Furthermore, you can prevent the loading of AddThis plug-ins entirely for your browser, e.g. with the "NoScript" script blocker (http://noscript.net/).

privacy notice google+

On this website, social plug-in ("plug-ins") by the social network Google+ are used.

Google+ is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

An overview of the Google plug-ins and their appearance is provided here: https://developers.google.com/+/web/ If you call up a page of our website which contains such plug-in, your browser will produce a direct connection to the Facebook, Google or Twitter servers. The content of the plug-in will be directly transmitted to your browser and integrated into the site by the respective provider. By integrating the plug-ins, the providers receive the information that your browser has called up the respective page of our website, even if you do not have a profile there or are currently not logged in. This information (including your IP address) will be directly transmitted by your browser to a server of the respective provider in the US and will be stored there.
If you are logged in with one of the services, the providers are able to directly allocate your visit of our website to your profile on Google+. Ff you interact with the plug-in, e.g. if you press "+1", the corresponding information is also transmitted directly to the server of the provider and will be stored there. Additionally, the information will be published and displayed to your contacts in the social network.
The purpose and the scope of the data collection and the further processing and use of the data by the provider as well as your related rights and setting options for protecting your privacy can be obtained from the data privacy statements of the respective provider.

Google data privacy statement: http://www.google.com/intl/de/+/policy/+1button.html

If you do not agree to Google allocating the data collected via our website to your profile of the respective service, you must log out of the respective service before visiting our website. Furthermore, you can prevent the loading of the plug-in entirely with add-ons for your browser, e.g. with the "NoScript" script blocker (http://noscript.net/).

25hours hotels newsletter

25hours hotels newsletter terms and conditions

If you subscribe to our hotel newsletter, 25hours Hotel Company GmbH, Singapurstrasse 1 20457 Hamburg will send you regular emails with individually compiled information about the 25hours Hotels, insider tips for the cities and other exciting offers. You can cancel your subscription to the email newsletter at any time, by using the link included in each edition of the newsletter. If you want the newsletter content to be customized to suit your interests, we can automatically analyze which type of newsletter content may or may not interest you (i.e. by seeing which news items you have opened and on which links you clicked in the newsletter). This data will be stored separately from your other data under a randomly selected identification number (as a “pseudonym”) and used exclusively to compile the most appropriate content for the emails we send to you. This data will not be pooled with any other personal data we have stored.

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